Outsourcing Order taking services streamline your business order taking process.

Order Taking Services is a boon for those people who want to place their order from their home or office. Customers prefer to place an order via the phone, online or message.

Why companies outsource order taking call center?

Outsourcing order taking call center is more convenient as in-house team get more time to focus on their core business and produce better result. It helps in adding profits to their business by saving their precious time.

Outsourcing order taking services increases the efficiency of work at less cost than building an in-house team. An order taking call center agent can tap the potential customers with his knowledge and skills to ensure a successful purchase.

Why hire Call2Customer (an outsourced call center in India) for order taking services?

  • Skilled and trained agent: Our order taking call center agents are professionally trained to communicate with the customers in a pleasant and descent way which helps customers to express their needs, wants and preferences more comfortably.
  • Accuracy of work: There are less chances of miscommunication as the order is confirmed twice before placing it and all the order taking process is recorded and maintain diary in software which provides assurance of the accuracy of work.
  • Customer satisfaction: Our company agents are resourceful and manage to get feedback of the caller for the betterment of your business. Any instructions can be given by the customers are keenly followed at the time of delivery. This helps in giving the immense satisfaction to customers.
  • Features of order taking call center:

  • Omni-channel solutions
  • 24 hours availability
  • Advanced technology
  • Customized services
  • Handling of high volume calls
  • Flexible solutions
  • On-time delivery
  • Secure and robust system
  • Back- up power
  • Recording of each call
  • Cloud based system
  • ""Our team are highly skilled to convince an individual calling in to make purchases. A satisfied customer brings in more customers in the form of family and friends thereby increasing the sales and of course the bottom line." Said by Manish Kumar (Operation Delivery Account Manager) "