Client Overview
Silverlight Research provides information and knowledge to its customers to improve their investments. They connect professionals with industry experts and offer businesses valuable insights to help them make better investment decisions. Silverlight Research provides clients with quick access to untapped knowledge by connecting them with industry specialists. They focus on identifying potential leads, securing subscriptions, and scheduling appointments with target customers to grow their business
​Objective
In 2024, Silverlight Research collaborated with Call2Customers Call Center Pvt Ltd to enhance how they discover and contact new customers. Our marketing team planned to use LinkedIn tools for them to attract more followers to increase lead generation. Our marketing team focus on making connections with LinkedIn services. Our team worked dedicatedly to convert these connections into actual business, they made better use of LinkedIn’s premium services and Sales Navigator tools to connect with potential customers. They also made sure to follow strict guidelines to keep their service quality high.
Solution
A strategy was developed by Call2Customers Call Center Pvt Ltd to assist Silverlight Research in locating new clients and arranging meetings with them via LinkedIn.
- LinkedIn Lead Generation:
- Our expert team uses LinkedIn’s tools to connect with the right people. They generate leads by finding prospects who are interested in Silverlight Research’s services.
- In order to generate high-quality leads, our team carefully considers the industry, job title, and other relevant details of potential clients before determining whether they might be interested in Silverlight Research’s services.
- They sent them personalized messages to connect with interested people and initiate conversations.
2. Encouraging Signups and Scheduling Meetings:
- Our professional team has expertise of communicating with these potential customers to encouraged them to sign up for services or schedule a meeting.
- They followed up with leads to foster a relationship and guide them towards a choice.
- When someone expressed interest, they organized meetings with Silverlight
Meeting Quality Standards
- We made sure all their activities followed agreed-upon standards, including responding quickly and handling leads efficiently.
- Our goal was to convert as many leads as possible into customers while keeping them satisfied with the service.
Results: Since they started working together in 2024, Silverlight Research noticed several positive changes:
- More Customers: By targeting the right people and sending personalized messages, they attracted more customers.
- Increased Efficiency: Their processes became smoother, saving time and money.
- Constant Improvement: Regular feedback and adjustments helped them keep getting better at meeting Silverlight Research’s needs.
Conclusion
Call2Customers has played a key role in helping Silverlight Research improve their lead generation efforts. Call2Customers assisted Silverlight Research in increasing conversion rates and maintaining a solid pipeline of new customers by utilizing LinkedIn Premium and Sales Navigator tools. This partnership highlights the dedication to quality and customer-focused service shared by both companies.
For more information on how Call2Customers can support your telemarketing and fundraising needs, visit www.call2customers.com or contact sales@call2customers.com.